Privacy Policy

Privacy Policy

Last updated: July 2026

Welcome to Elégnza. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our online store.

1. Information We Collect

We collect information you provide directly to us, including:

  • Name, email address, phone number
  • Billing and shipping details
  • Payment information (processed securely — we do not store card details)
  • Order history and preferences
  • Communications you send us

We also automatically collect certain information when you visit our store, such as your IP address, browser type, pages visited, and time spent on pages.

2. Cookies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookie settings through your browser.

  • Essential cookies: Required for the store to function properly.
  • Analytics cookies: Help us understand how visitors interact with our site.
  • Marketing cookies: Used to deliver relevant advertisements.

3. How We Use Your Information

  • Process and fulfill your orders
  • Send order confirmations and shipping updates
  • Respond to your inquiries and provide customer support
  • Improve our products and services
  • Send promotional communications (with your consent)
  • Comply with legal obligations

4. Payment Security

All payment transactions are encrypted using SSL technology. We do not store your full credit card details. Payments are processed through secure, PCI-DSS compliant payment gateways.

5. Marketing Communications

With your consent, we may send you promotional emails or SMS messages. You can opt out at any time by clicking the unsubscribe link in any email or by contacting us at hadimuhammad8g@gmail.com.

6. Sharing Your Information

We do not sell or rent your personal information. We may share data with shipping partners, payment processors, analytics providers, and legal authorities when required by law.

7. Your Rights (GDPR)

You have the right to access, correct, delete, restrict, or port your personal data, and to withdraw consent at any time. Contact us at hadimuhammad8g@gmail.com to exercise these rights.

8. Data Protection

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, or destruction.

9. Data Retention

We retain your personal information as long as necessary to fulfill the purposes outlined in this policy and comply with legal obligations.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.

11. Contact Us