Contact Us

Contact Us

We’d love to hear from you! Whether you have a question about your order, a product, or anything else, our team is here to help.

Get in Touch

Reach out to us through any of the following channels and we’ll get back to you as soon as possible:

Business Hours

Our customer support team is available:

  • Monday – Friday: 9:00 AM – 6:00 PM (PKT)
  • Saturday: 10:00 AM – 3:00 PM (PKT)
  • Sunday: Closed

Order Inquiries

For questions about your order, please have your order number ready when you contact us. This helps us assist you faster.

Returns & Refunds

For return or refund requests, please visit our Refund & Return Policy page or contact us directly.

We’re Here to Help

At Elégnza, customer satisfaction is our top priority. We strive to respond to all inquiries within 24–48 hours on business days. Thank you for choosing Elégnza — your trusted beauty & wellness destination in the UAE.